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Terms & Conditions


This policy governs your use of DROP BOXING AND ATHLETIC WELLNESS INC’s website and app (the “Website” and the “App”). The Website and App are designed to allow users to make class/package purchases, register for classes, book spots, buy merchandise, and communicate with DROP BOXING AND ATHLETIC WELLNESS INC (“DROP BOXING”).

In this policy, “DROP BOXING” means: DROP BOXING AND ATHLETIC WELLNESS INC, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, volunteers, representatives and agents, and each of their respective successors and assigns and all others associated with DROP BOXING AND ATHLETIC WELLNESS INC.

This policy also contains a Waiver, Release, and Indemnification section relating to your participation in, and use the DROP BOXING Classes and Facilities. Please read it carefully.


If you use the Website or App, you are responsible for maintaining the confidentiality of your account, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and password.

When you visit the Website or App, or communicate with Drop Boxing & Athletic Wellness via email, you are communicating electronically. You consent to receive communications from DROP BOXING electronically. DROP BOXING will communicate with you by email or by posting notifications on the Website and App. You understand and agree that all agreements, notices, disclosures, and other communications that DROP BOXING provides electronically satisfy any legal requirement that such communications be in writing.


DROP BOXING does not collect any personal information about individuals — such as names and postal codes, home addresses, and email addresses — except when such information is knowingly provided to DROP BOXING. Personal information might be obtained from online transactions such as class/series purchases, retail purchases, and/or class registrations. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on the Website and App. Any personal identification information retrieved by DROP BOXING must be voluntarily submitted by the user.

DROP BOXING may use the information provided to contact you with important information, required notices, and marketing promotions.


The Website and App collects some anonymous information about users automatically when individuals request pages through a browser. This information is used to keep track of the shopping cart and to help us monitor how individuals use the Website and App, which allows DROP BOXING to provide an optimal experience and better service throughout the online offerings. The information collected automatically by the server does not contain anything that can identify individuals personally, such as an email or home address.


DROP BOXING makes every effort to ensure that all of the transactions that occur on the Website and App are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website and App. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


When a secure connection is established between your browser and a website or app, any data that is transferred over the connection will be encrypted to prevent it from being viewed by a third party. SSL encryption makes it very difficult for anyone to intercept or decode messages exchanged over this type of secure connection.

Browsers such as Internet Explorer, Firefox, and Safari display an image of a locked padlock on their status bar when connected to a secure site. Google Chrome shows a green locked padlock on the far-left side of the status bar when there is a secure SSL connection. Firefox colors the address bar yellow when connected to a secure site. Secure transactions are also indicated when the prefix in the location bar of your browser switches from http:// or https://. The additional ‘s’ stands for “secure” and indicates a secure connection to the Drop Boxing & Athletic Wellness website. If you do not see this padlock, if it is unlocked, or if the protocol in the location bar is not listed as https://, then any data exchanged with the website is potentially visible to others.

Depending on your browser, you may be able to view authentication information about a secure page by double-clicking on the padlock icon in the status bar. For more information on how your software establishes a secure connection, see the help files for your particular browser.


A cookie is a small text file that is sent to your browser from a website or app and stored on your computer’s hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites — the website or app that creates a cookie is the only one a browser will permit to access it.

Like many other websites and applications, the Website and App uses cookies to obtain certain types of information. For example, DROP BOXING might use cookies to control access to certain features such as your password and account, to customize content areas, or to analyze site activity and user behaviour. DROP BOXING reserves the right to use cookies in the future in conjunction with new content or expanded functionality.

If you are concerned about the use of cookies, you can explore your web browser’s options to notify you whenever a cookie is set, or to disallow cookies altogether. You should be aware that prohibiting the use of cookies will significantly restrict access to certain types of content or features.


The following are examples of how DROP BOXING might use the personal information collected through the Website and App:

* If you purchase a DROP BOXING package, sign up for a DROP BOXING class, or purchase one of DROP BOXING’s retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete your order.

* If you indicate that you are interested in receiving DROP BOXING related news and information, you may receive emails to the email address you provided as part of the registration process.

For the non-personally identifiable information collected throughout the Website and App:

* Aggregate data could be analyzed to describe the collective characteristics and behaviours of online visitors, and subsequently be used to further optimize the effectiveness of the website and app and the overall DROP BOXING experience.

You can help DROP BOXING maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address. DROP BOXING will never share telephone numbers, email addresses, or any personal data with third parties.

DROP BOXING reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at its sole discretion.


If you are under 18, you may register and use the Website and App only with the involvement of a parent or guardian. DROP BOXING does not accept the online registration of minors; please do not attempt to register on the Website or App if you are under the age of 18.

A parent or guardian must sign a waiver on behalf of a minor before the minor shall be permitted to participate in a class. A minor must be at least 13 years of age and at least 5 feet tall to participate in a class.

If, DROP BOXING discovers that personal information has been submitted by a minor without a signed participant/registration waiver, DROP BOXING reserves the right to delete such information. DROP BOXING does not seek or share personal information from minors throughout the Website or App.


In order to make a reservation, you must first buy a class or a package of classes. To buy an individual class or package of classes online, you can either sign up here by using your email and creating a password, or if you are already registered, click login to buy a series and make your reservation.

You should be aware that classes and packages for both expire, and future prices are subject to change. We accept MasterCard, Visa, and American Express. Your credit/debit card will be charged for your order when you submit your reservation. DROP BOXING will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that DROP BOXING may incur in its efforts to collect any unpaid balances from you.

In addition to classes, packages of classes, you can also buy a gift certificate. DROP BOXING’s gift certificates are called “gift cards”. Gift cards never expire and the person that you are giving them to can use his or her gift card(s) to buy classes or to buy any kind of merchandise. Once a class is purchased using a gift card, it will expire, just like any other class or infrared sauna pass you buy. Gift cards and classes are not the same thing. Unlike gift cards or gift certificates, classes are for our regular group-fitness classes only. You cannot give classes or to another as a gift. When you buy a class, you are only entitled to use that class to book a space in DROP BOXING’s fitness studio at a particular time. You cannot redeem your class for cash and you cannot transfer it to another user.

Classes passes do expire. The expiration dates are posted in the description of the class, on our website and app. Future class prices are subject to change, but DROP BOXING will honour your class, or package of classes until the expiration date, regardless of whether there is a price increase in the interim. Your credit/debit card will be charged for your order when you buy your class, or package of classes, not when you book your class. DROP BOXING will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that DROP BOXING may incur in its efforts to collect any unpaid balances from you.

All introductory offers, promotions and discount codes are for one time use only per individual, unless expressly indicated to the contrary. DROP BOXING reserves the right to charge the full price in the event you use an introductory offer, promotion or discount code on a duplicate basis to purchase a class, or packages of the same. Should DROP BOXING charge you the full price your rights to then cancel such class or series and/or to receive a refund shall continue to apply in accordance with our standard cancellation and refund terms. DROP BOXING also reserves the right in its discretion to immediately cancel all accounts linked to you in such circumstances.


Your safety and physical wellbeing are of primary importance to DROP BOXING. In order to participate in a class, it is mandatory for all participants to use gloves, wraps and athletic footwear. DROP BOXING reserves the right to refuse entry into a class if you chose not to wear such equipment. You will not be refunded for your class in such circumstances.


You may cancel your purchase of one class or a class package at any time before midnight of the fifth business day after the date of your purchase, excluding Sundays and holidays. To cancel, mail, e-mail or deliver a signed and dated notice which states that you are canceling your purchase, and send it to [email protected] or DROP BOXING AND ATHLETIC WELLNESS INC, 161 SPADINA AVE, TORONTO,ONTARIO, M5V-2L6 Attention: Refunds. DROP BOXING will refund the purchase price of your unused classes within ten days after we receive your notice of cancellation.


You or your representative may also cancel your purchase of a class, or package of classes for any of the reasons listed below. To do so, you must give us written notice, by e-mail or certified or registered mail to [email protected] or DROP BOXING AND ATHLETIC WELLNESS INC, 161 SPADINA AVE, TORONTO, ONTARIO, M5V-2L6 Attention: Refunds.

You may cancel your contract in any of the following circumstances. If you become disabled and, as a result, cannot physically participate in a class you have purchased, and your condition is verified by a doctor, DROP BOXING will refund you the purchase price of your unused class or classes or passes. If you die, DROP BOXING AND ATHLETIC WELLNESS INC, 161 SPADINA AVE, TORONTO, ONTARIO will refund your representative the purchase price of your unused class or classes.

In addition to your rights of cancellation and refund if you wish to simply cancel a spot booked in a class for rescheduling you may do so up to 12 hours before the applicable class, and in such case your class will be returned to your account to be used at a future date, subject to the applicable expiry date for such class or series of classes. 


You can cancel a reserved spot in the following ways:

1) Log into your account and, next to the class you wish to cancel, press “unreserve.”

2) Call the applicable studio to cancel the class. A member of the DROP BOXING team will then cancel the class on your behalf.

Please note, in fairness to all our clients, AVAILABLE SPOTS WILL BE RELEASED 5 MINUTES BEFORE A CLASS BEGINS to the DROP BOXING waitlist.

FOR CLIENTS RUNNING LATE: There will be no entry into the studio, and your spot will be given to waitlist clients five minutes before the class has started.  You are required to arrive and be ready to enter the studio 15 minutes before the start of the class.

FOR CLIENTS LEAVING EARLY: If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time.

FOR CLIENTS BOOKED FROM THE WAITLIST: Twelve hours prior to class, you may be booked from the waitlist by our system, as clients cancel. If you are booked from the waitlist, you are responsible for this reservation and standard cancellation policies apply.

Retail Returns

Unwashed, unworn, and ticketed items can be returned within 30 days of purchase for an exchange or DROP BOXING store credit only. Receipt or proof of purchase must accompany the return in order to process. All sale items and all accessories, including but not limited to gloves, wraps, and water bottles, are final sale unless otherwise stated.

Private Training

Private Training sessions are only refundable if cancelled by calling the applicable studio no later than 12 hours prior to your session.

Private Events & Bag Blocks

Event & bag block fees are due and payable at the time of booking and are non-refundable. All attendees must agree to these Terms and Conditions prior to attending the event. Any third-party vendor that DROP BOXING may permit you to bring into a DROP BOXING studio as part of a private event must include DROP BOXING as an additional insured to such party’s general liability insurance as a condition to the grant of such permission.


DROP BOXING has not reviewed all the sites linked to the Website and App and is not responsible for the content or any off-site pages or other linked sites. Although a third-party website or app may contain the DROP BOXING logo, please understand that it is independent from DROP BOXING, and that DROP BOXING has no control over the content of that website and/or app.

Going to third party or off-site websites or apps from the Website or App is at your own risk. These links do not imply endorsement of, sponsorship of, or affiliation with DROP BOXING.


The trademarks and trade dress of DROP BOXING are proprietary to DROP BOXING and may not be used by you for any reasons other than as expressly permitted by these terms. All Website and App content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, DROP BOXING. You have the right to view, electronically copy, and print in hard copy portions of the Website and App for the sole purpose of making class reservations, purchases, or other personal use.

Any other use of materials on the Website or App, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of DROP BOXING, is strictly prohibited.

You acknowledge that DROP BOXING and/or third-party content providers remain the owners of all Website and App materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions. DROP BOXING may discontinue or remove the Website or App, or any portion thereof, or discontinue your right to use the Website or App, or any portion thereof, at any time.

As between you and DROP BOXING, you own all content that you submit to DROP BOXING. You grant DROP BOXING and its affiliates a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable (through multiple tiers) royalty-free license and right to use, copy, transmit, distribute, publicly perform and display (through all media now known or hereafter created), and make derivative works from your content (including without limitation, your name and likeness, photographs and testimonials) for any purpose whatsoever commercial or otherwise without compensation to you. In addition, you waive any so-called “moral rights” in your content. You further grant all users of Drop Boxing & Athletic Wellness’ services permission to view your content for their personal, non-commercial purposes.

In participating in DROP BOXING ‘s classes, you may be photographed, videoed or otherwise recorded by DROP BOXING or third parties authorized by DROP BOXING in its or such third parties producing of content which among other things DROP BOXING or such third parties may use to advertise, report upon, market and/or promote DROP BOXING and its services. You hereby consent to such usage of your imagery for all and any such purpose by DROP BOXING and such third parties and hereby agree that DROP BOXING and such third parties without any payment to you shall in all cases be the sole owner of all intellectual and other proprietary rights therein without any restriction whatsoever.


You are not authorized without the prior written permission of DROP BOXING to use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website or App or accessed through this Website or App. You also may not engage in the mass downloading of files from this Website and App; use the computer processing power of this Website and App for purposes other than those permitted above; flood this site with electronic traffic designed to slow or stop its operation; or establish links to or from other websites or apps to this Website and App.


Users are not authorized to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on any of DROP BOXING’s material in any way for any public or commercial purpose. Thus, you are not authorized to (i) resell or make commercial use of this site or its contents; (ii) collect or use any product listings, descriptions, photographs or prices displayed on this Website or App in connection with the sale or resale of any DROP BOXING products or for other commercial purposes; or (iii) create, reproduce and/or distribute any materials derived from the content provided on this Website or App. Furthermore, DROP BOXING ‘s material may not be displayed or communicated on any other website and/or app, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, your permission to use DROP BOXING’s material will automatically terminate and any copies made of DROP BOXING ‘s material must be immediately destroyed.

Any unauthorized use of DROP BOXING ‘s material may violate state and federal criminal laws, infringe copyright laws, trademark laws, the laws of privacy or publicity, and communication regulations and statutes.


In no event will DROP BOXING be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website or App, or on any other linked/third-party website and/or app, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if Drop Boxing & Athletic Wellness expressly advised of the possibility of such damage.

All information is provided by DROP BOXING on an “as is” basis only. DROP BOXING provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.


As of September 22, 2021, the Government of Ontario requires guests of DROP BOXING to be fully vaccinated (two doses, plus 14 days) and to provide their proof of vaccination along with photo id to access our facilities. We ask guests to arrive 20 minutes early ahead of class time and to come ready to present their photo id and proof of vaccination. A qualified DROP Front Desk Lead Associate will verify vaccination through a paper or electronic version of immunization record and adjust each guest’s account as “Verified”. A Verified DROP Guest member will not be required to present immunization records in subsequent visits unless authorized by the Government of Ontario.




By signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment, including but not limited to, the use of  facilities at  DROP BOXING (individually and/or collectively, the “Classes and Facilities” of DROP BOXING you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in boxing and in using exercise equipment in association with the Classes and Facilities. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You also acknowledge that the specific risks vary from one activity to another but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including, but not limited to, paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff. If in the subjective opinion of the DROP BOXING staff, you would be at physical risk participating in DROP BOXING’s Classes, you understand and agree that you may be denied access to the Classes and Facilities until you furnish DROP BOXING with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing DROP BOXING’s concerns and stating that DROP BOXING’s concerns are unfounded. 

In consideration of being allowed to participate in and access the Classes and Facilities you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) release, indemnify, and hold harmless DROP BOXING from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to your participation in the Classes or use of the Facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of DROP BOXING’s Classes and Facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using DROP BOXING’s Classes and Facilities and should not be participating in any Classes. 

In addition to the above, and not as a limitation of any other release, waiver, or indemnity in this document, you further agree to waive and release and actually waive and release any claim you may have against DROP BOXING and specifically agree that you will not bring any claim against DROP BOXING for any mental, psychological, physical or non-physical bodily injury, disease, death, or any claim for costs, loss, damages, indemnity or otherwise by reason of, arising from, relating to or in any way connected with COVID 19 or the novel coronavirus which originated in Wuhan, China, and identified as SARS-CoV-2.

In addition, you agree to indemnify, hold harmless and defend DROP BOXING from and against any and all actions, causes of action, debts, accounts, covenants, claims and demands for damages, loss, costs, expense or injury of every kind and nature whatsoever in connection with any and all issues and claims or causes of action by reason of, arising from, relating to or in any way connected with COVID 19 or the novel coronavirus which originated in Wuhan, China and identified as SARS-CoV-2.

Your agreement to indemnify DROP BOXING means you will be responsible for any costs, including but not limited to reasonable legal fees, associated with any of the claims listed in this section. This includes, but is not limited to, any claims made by a third party due to or arising from or relating to your use of the Facility and participation in Classes.

VALUABLES AND PERSONAL PROPERTY: Clients acknowledge that they have been urged to avoid bringing valuables into and unto the Facilities and that DROP BOXING shall not be liable for the loss of, theft of, or damage to personal property, including, but not limited to, items left in lockers, bathrooms, studios, or anywhere else in the Facilities. Clients acknowledge that no portion of any fees paid by them is in consideration for the safeguarding of valuables.

ETIQUETTE: To preserve the DROP BOXING integrity, Clients agree to abide by DROP BOXING’s etiquette guidelines found on DROP BOXING’s studio walls and on the Website and App. DROP BOXING reserves the right to deny access to any person DROP BOXING deems to be acting in an inappropriate or unsafe manner.


The Website and App, and waiver, release and indemnification and your use hereof, is governed by the laws of the Province of Ontario and Occupiers’ Liability Act, R.S.O. 1990, c. O.2 Canada.

Any claim arising out of your use of this Website and App, and your use and participation in DROP BOXING facilities and classes must be brought in Ontario Canada.


Occasional changes may be made to this document as new services and content are added to the Website and App to reflect changes in DROP BOXING’s policies. The Terms and Conditions may be revised at any time by updating this posting. By using the Website or App, you agree to be bound by any such revisions. Users of the Website and App are encouraged to check this document periodically to stay informed of current privacy guidelines.


By using the Website or App, you signify your acceptance of the Terms and Conditions. If you do not agree to this, please refrain from using the Website and App. Your continued use of the Website and App following the posting of changes to these terms will indicate your acceptance of those changes.

All rights reserved DROP BOXING